Shipping policy

Processing time

Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping rates and delivery times

United States: Free standard shipping on every order. Delivery takes 3–4 business days after your order ships.

Canada: Economy International, $20 (6–10 business days), or Express International, $30 (1–2 business days).

Delivery times are estimates and are not guaranteed. Carrier delays can happen, especially during the holiday season.

Damaged items

If your candle arrives broken or damaged, please contact us as soon as possible with your order number and a photo of the item and packaging. We'll send you a replacement or issue a refund, whichever you prefer.

Questions

If you have any questions about your order or shipping, please reach out through our contact page and we'll be happy to help.